FAQs

How much is delivery within the UK?
We charge a flat £10 delivery fee for all orders within the UK

How much is international delivery?
We have a variety of low priced delivery options for international orders. Please email us for delivery options and prices.

Do you offer any discount for large orders?
We offer disounts on orders over £1000. Please enquire for further details.

Do you dropship?
No, we don't dropship

Do you sell retail?
No, we don't sell retail.

What type of customers do you supply to?
We supply to a variety of outlets around the UK and overseas including high street shops, boutiques, salons, hotels and party organisers.

How long will the items take to arrive?
Delivery within the UK is via DHL and takes 1 to 2 working days from receipt of order.

What delivery method do you use?
For UK orders, we use DHL

Are all the products you have online in stock?
All our products are in stock except for Pre-Sale items.

What is the minimum order I can make?
Our minimum order value is £160. Please enquire if you wish to order less than this amount.

Do the prices include VAT?
No VAT is payable on our products.

What Payment methods do you accept?
We accept all major credit cards, debit cards, direct bank transfer, cheque.and paypal

Do you provide a catalogue?
We dont provide a catalogue as our products are contunually updated on a bi-monthly basis. All our latest products can be seen on our website. Please register with us to receive email updates when new products are available.

Do I need to register with you to be able to place an order?
Yes, you need to register your details with us to make an order. We will not pass on or give out your details to any third party.